Refund policy

Last updated November 4, 2026

We want you to be glad you bought from us. If a product isn't right for you, you can ask for a full refund within 7 days of purchase.

How to ask

Email hello@avanquo.com with the email address you used at checkout and the product name. You don't need to give a reason.

What happens next

• We confirm by email and issue the refund to your original payment method, usually within 3 business days.
• Your bank may take 5 to 10 business days to show it.
• Access to the product (downloads or accounts) ends when the refund is issued.

Preorders

If you preorder and we can't deliver by the date on the product page, we refund you in full automatically, and you can cancel a preorder for a full refund at any time before delivery.

After 7 days

We don't normally refund after 7 days, but if something has gone wrong with your purchase, write to us and we'll make it right.